|FAQ - Frequently Asked
Airport transfer is shuttle service from airport to hotel
vice versa (return / both way).
"Day Use" means the use of a room on the last
day (check-out date) exceeding the particular check
out time established by the hotel.
A guest should be check out on June 1st, 2005 on 12.00
Noon. Because of the flight schedule , he checks out
on June 1st, 2005 on 18.00 PM. Consequently, a "Day
Use" fee (50% of the room rate) is charged to him,
since he uses the room exceeding the determined check
out time. PLEASE NOTE that the check out time may vary
from one hotel to another
"Run Of The House" (ROH) means your room reservation
will be based on the room availability and your advantage
is when higher room category available, while you do
not have to pay extra.
Special internet rates are including 21% tax and service
Breakfast is include in some hotels (please read carefully).
Please fill the Booking
Form available on each hotel or services.
Try to describe us your special request on the "description"
box available on the form.
Try to recheck your email address before submitting
We will reply all your request / reservations within
one business day.
We will need your credit card details once the reservation
Your credit card will be used as a guarantee and will
be charged if there is any cancellation within certain
period of cancellation policy [more...].
Normal procedure is for full prepayments on at least
21 days before your arrival, payments can be made with
Credit Card or any other payments or Bank transfer.
We do accept Cash / Travellers cheque / AMEX Card.
Please use the provious correspondence to cancell the
booking or to amend the booking. Cancellation penalty
will be applied based on our cancellation policy [more...].
One of facilities you may comfortably utilize to contact
us, is fax. And we provide one fax numbers that you
access, in which we always ensure whether both of them
are working properly. But should you find any problem
in sending fax to us, please make sure that you observe
these following steps:
1. Please enter your country's International Direct
2. Dial 62 - the country code of Indonesia
3. Dial 361- the area code of Bali (Bali's complete
area code is 0361, but you must dial without 0)
4. Dial our fax numbers: 774015