Terms & Conditions
- Room rates and Room types
- Booking Procedures
- Payment Procedures
- Bank Account
- Voucher/Proforma Invoice
All quoted room rates are per room per night, unless
The special rates are including 21% tax and service
and are applicable for booking through Exoticbalitravel.com
only. There will be high season surcharge.
High season in Bali is normally from July till August,
however September is also applied by some hotels. Other
periods of high season is on Chinese new year and Lebaran
Moslem holiday. While peak season is on X'mas till new
year period which is normally from 20 December till
(it will be subject to hotel's high season surcharge
written on our hotels page)
Single Room means one room with one big bed or twin
bed valid for one person only
Double Room means one room with one big bed valid for
Twin Room means one room with two single beds valid
for two person
Triple Room means one room with one double bed and one
* FIT Reservations can be made at least 7 days prior
to guest arrival in Bali during low season, and at least
30 days during high & peak season. Stating clearly
details of bookings / requirement for our smooth follow
* GIT Reservations should be made at least 30 days prior
to group arrival during low season, and 45 days during
high & peak season.
To make a Booking & Enquiries
- We only use one FORM for booking and enquires.
- Please fill the BOOKING FORM / CONTACT FORM for reservation
or any of your request.
- All details are needed to process the reservation.
- Check again your email address before submitting the
All reservation or request will be replied within 24
hours if the time zone is different or within the same
day if the time zone is the same as ours.
To reconfirm the Booking
All confirmed booking shall be guaranteed with your
valid credit card details;
* Credit card number
* Card holder name
* Expiration date
* Bank name of the card
* Passport number
* Birth day
* Copy of passport and credit card should be sent through
- 3 last digits number written on the back cover of
visa / master card
- 4 digits number written on the front top cover of
Those details shall be faxed to +62 361
774015. Sending through email is not recommended.
* Your credit card is used to guarantee the reservation
and will be charged if there is any cancellation.
* This payment collection will be handled by our representative
NOT by the hotel.
* All payment by credit card will be converted into
local currency using the exchange rate on the date billing.
* AMEX (+3%), Dinner Club (+3%) credit card fee will be applied for credit
* We do accept Cash in US Dollars, Australian Dollars,
Japanese Yen. USD Dollar checks are welcome.
Payment for FIT Clients in Low Season
* Settlement of account should be made by Bank transfer
and it should reach into our bank account before clients
* Settlement by mail order of credit card (It can only
be accepted by AMEX & Dinner Club card only), for appropriate time
of booking and this payment method to be made in due
Payment for FIT Clients in High Season
Settlement of account should be made by Bank transfer
and it should reach into our account at least 21 days
prior to clients arrival. And on some certain hotels,
they require one night deposit to guarantee the bookings.
The balance should be settled prior to guest arrival.
Payment for GIT Clients in Low Season
Settlement of account can be made directly by the T/L
of the group upon arrival or via bank transfer which
should reach into our bank account before group arrival.
Payment for GIT Clients in High Season
50% deposit from the total room booked to be settled
at least 21 days prior to group arrival and on some
hotels they might require 30 to 35 days prior to group
arrival. The balance should be settled prior to group
In the event of any payment is not made or received
by our company or to its account in accordance with
the terms set out above, the has the right to cancel all or
any arrangement, or parts of the package.
To Cancell or Amend the
Please use the provious correspondence to cancell the
booking or to amend the booking. Cancellation penalty
will be applied based on our cancellation policy.
Cancellation for any services previously booked or in
the case of no show of the clients on arrival day. Cancellation
may be occurring whenever the hotel, restaurants, and
other suppliers insist. However we will not apply any
cancellation fee unless the above mention circumstances
No Show in Low Season
In case of clients no show during low season, one night
no show fee will be charged from the total of rooms
No Show in High & Peak Season
In case of no show during high and peak seasons, the
entire room nights booked will be charged.
After commencement of the tour, no refunds in full or
in part will be given for any of the items included
in the package, which is not utilized.
accept liability for any act or comission whatsoever,
whether negligent of otherwise of those airlines, hotels
or other providing services in connection with arrangements
over whom we have no direct control. We only act as
agent for companies we represent and disclaim any and
all liability for property loss of damage and or any
and all damages directly or indirectly resulting from
death or personal injuries, which my be sustained on
account of or arising from, by reason of, or while engaged
in any tour, whether due to the ownership maintenance,
use, operation or control of any aircraft, automobile,
bicycle, boat, vehicle, hotel, guesthouse, common carrier
of otherwise, or whether cause by failure of delay or
by any transportation company, due to any cause whatsoever,
occurring during a tour under its management, sponsorship,
procurement or otherwise.
BANK ACCOUNT :
* Bank Account : BANK PERMATA - Cabang Kuta Indah Permai
* Address : Komplek Pertokoan Kuta Indah Permai, Kuta,
* Swift Code : BBBAIDJA
* Beneficiary Name : SUSRAMA I GST. LN. NGR.
* Account number : 5804205073
Once the bank transfer is made, bank transfer proof
should be sent via fax or email so that we easily trace
it into our bank account.
The issuance of one voucher by agent detailing clear
services to be provided is required. A copy with the
itinerary should be received prior to client arrival.
Once the booking is confirmed and definitive, a pro-forma
invoice / tour fee calculations will be sent via e-mail
One person (tour leader) will be provided complimentary
for a group of minimum 30 paying person. This complimentary
includes in all arrangement of the tour package.